FREE standard shipping on orders £60 and over
Regular Delivery - £3.99
All orders should be received within (approx) 3-4 working days. Orders placed after 12:30pm will not be processed until the following morning (Mon-Fri).
Betty's Home Cushions and Moccasins (up to 3 weeks) - These items are handmade to order. Please allow up to 3 weeks for delivery. It is often much sooner but please allow this time.
Express Delivery - £6.95 Orders placed before 11am (Mon-Thurs) will be dispatched the same day on a 24 hour delivery. In most cases this will be next day but it can't be guaranteed. Please note there is no Saturday delivery.
International delivery - £20.00 - For further enquiries please drop us an email at hello@tommyandrex.com. Please note we are not responsible for any additional customs charges upon receipt.
FAQ's...
- Our regular delivery in the UK is via Royal Mail 48hr signed for (for most items) and Parcelforce 48hr signed for with larger items
- The cut off for orders being dispatched the same day is 11am. Orders placed after this time will be dispatched the next working day.
- We despatch all orders within 1-2 business days
- Once your order has been dispatched you will receive an email with tracking information.
- Free shipping delivery is our regular delivery service.
- Moccasins are handmade and can take up to 3 weeks.
- If an order contains items of different delivery times, the whole order will be held until the complete order is ready for dispatch.
Returns
We offer 28 day no quibble returns policy, click here for more info.
Please note that personalised products are non returnable.
